Your Club Manager is Robert Parker
Ozone Leisure Park, Grenoble Road, Oxford, OX4 4XP
Dear Buzz Bingo member,
Given the rapidly evolving situation with coronavirus and advice from government for people to avoid clubs, pubs, restaurants and bars, it is with great sadness that I must announce the temporary closure of all Buzz Bingo clubs from Saturday 21st March, with our last session being the evening of Friday 20th March. We care too much about our customers and colleagues to put you at risk.
We desperately wanted to keep bringing you club bingo sessions through the crisis. For many members in the Buzz Bingo community, coming to a local Buzz Bingo club is a wonderful time to get together with family and friends. I couldn’t possibly count how many times a Buzz Bingo club colleague has told me that many of their players feel more like friends than customers. However, as the situation has evolved, it’s clear that keeping our clubs open is impossible without compromising customer and colleague safety.
I know I speak for all Buzz Bingo colleagues when I say that the Buzz Bingo community means the world to us. We may be physically distanced from you for a while, but your support, understanding, and well wishes are cheering us up more than we can say. We’re still playing online bingo and slots together every day right here at buzzbingo.com and we’ll be doing our very best to bring you even more great online activity than usual – you have my promise.
We’ll also be keeping that incredible Buzz Bingo community spirit alive on Facebook – find us at facebook.com/BuzzBingo and search for your local club page on facebook.com where you can speak to your local club teams and customers. It’s not the same as being with you in person, but for now it’s the best we can do until our reopening party.
Everyone at Buzz Bingo understands that these are worrying times, so we want you to know that we’re here to help. Our incredible Customer Service team is available from 10am to 10pm every day via LiveChat at buzzbingo.com and email at support@buzzbingo.com.
Thank you for all your support and understanding. This period will be tough, but I know we can get through it together. I’m already looking forward to announcing that your club is open again and I’m sure you are too!
In the meantime: stay safe, look after each other, follow government advice, and we’ll see you in the online bingo rooms.
Chris Matthews
CEO of Buzz Bingo
Ozone Leisure Park, Grenoble Road, Oxford, OX4 4XP
