We’re all about good times at Buzz Bingo – the games, the community, and the excitement of playing. And the best way to keep it fun is by staying in control! That’s why we’re committed to Positive Play – where everyone can enjoy bingo and slots in a safe and supportive way.
Useful Tools
Our tools are here to support Positive Play – helping you keep track of time, stick to your budget, and take a break when you need it.
These tools aren’t just for high rollers – they’re for everyone. Thousands of lovely Buzz players already use them, and we reckon you should too (on every site you play on, not just ours!) because we want you smiling, having fun, and staying in control 💛
Deposit Limits
Tell us your budget for topping up each day, week, or month. We won’t let you top up more than that.
Loss Limits
Loss Limits are a way of us helping you to lessen the amount you can lose in any calendar month.
Time Out
Take a break from playing! Freeze your buzzbingo.com account for anything from 24 hours to six weeks.
Gameplay Reminders
Keep track of time! Turn on pop-ups to remind you how long you’ve been playing every so often.
Self Exclusion
Take a longer break from playing. Disable your buzzbingo.com account for six months to five years.
Buzz Bingo Clubs
Some friendly advice on staying in control in our clubs.
Source of Funds
Find out more about Source of Funds and how to share your documents with us.
Gambling should be fun, not stressful. Recognising the signs early is a key part of Positive Play.
🚩 Things to watch out for
Feelings
- Feeling anxious, guilty, or down about gambling
- Lying to friends or family about your gambling
- Feeling irritable or restless when trying to cut back
Behaviours
- Increasing time or money spent on gambling
- Gambling with money meant for essentials like bills, rent, and food
- Chasing losses (trying to win back money you’ve lost)
- Borrowing money, selling things, or stealing so you can keep gambling
- Skipping work, school, or plans because of gambling
Money signs
- Unexplained debt or regular financial problems
- Regularly asking for loans or help with money
- Hiding bank statements and spending records
Social signs
- Withdrawing from family and friends
- Losing interest in hobbies or social activities
- Arguing more often about money or gambling
If any of this sounds familiar, now’s a good time to pause and reach out. There's a lot of support available and absolutely no shame in asking for help. We recommend starting with Gordon Moody's more detailed self-assessment.
Staying in control
Positive Play means staying in control. Using our Safer Gambling tools and following this advice can help you keep it fun.
- Decide how much time and money you’re comfy spending before you log in – and stick to it
- Set a deposit limit so you don’t go over budget
- Turn on pop-up reminders or set an alarm to take regular breaks
- Only play when you've done everything you need to do at home and at work
- Don't gamble as a way to make money or pay debts
- Never chase your losses – it can lead to real problems
- Don't log in if you're in recovery or under the influence
- Need a chat? Excellent support is available from gambling support organisations
Need a breather?
Hit pause on gambling with a Timeout – from 1 day up to 6 weeks. This covers both buzzbingo.com and buzzcasino.com Your club membership won’t be affected.
Want to stop completely?
Use our Self-Exclusion tool to block your account from 6 months to 5 years. It works across buzzbingo.com and buzzcasino.com Your club membership won’t be affected.
More ways to get support
🚫 Exclude yourself from all operators with Gamstop
Register with GAMSTOP to block yourself from logging in to or creating new accounts with any gambling operators licensed in Great Britain. It’s free, quick, and you can choose how long the block lasts – 6 months, 1 year, or 5 years.
💳 Stop gambling payments with your bank
Many banks let you block gambling transactions on your debit card.
👉 Find out more here
Learn more about gambling and how it affects you
Understanding the signs of problem gambling is a big step toward taking back control.
👉 Read more about gambling and its impact here
Unfollow all Gambling Operators on Social Media
See how to Limit & Block Gambling Ads Online here
If things ever feel a bit much, there's always someone to talk to.
These charities offer support and advice if you're worried about your gambling or someone else's.
You must be 18+ to play – it’s the law
That’s why we check ID when you sign up using trusted tools. If we can’t confirm you’re 18 or over, your account could be suspended, and any funds could be withheld until we get the right info. Helping to prevent underage play is a key part of Positive Play – it protects young people and keeps gambling safe and responsible for everyone.
🛑 Want to help stop underage play? Here are a few ways:
- Keep your passwords and payment details private
- Avoid using auto-fill or saving your login info
- Always log out when you're done
- Chat openly about why underage gambling’s risky and illegal
- Use parental controls on devices like phones, tablets, PCs, and TVs
If you’re worried someone under 18 is gambling or being affected by it, visit bigdeal.org.uk – they offer support for young people and families.
Gambling website blockers can help you stay in control
Gambling website blockers help limit your access to gambling websites and apps. They’re really useful if you want to cut down on gambling or stop altogether.
📌 Why use a website blocker?
✅ Helps stop impulse gambling
✅ Encourages responsible play
✅ Supports self-exclusion efforts
- Blocks gambling sites and apps across all your devices – like a digital door slam!
- Works on Windows, Mac, iOS, and Android
- Subscription-based with affordable pricing
- Activate a mode that restricts access to gambling websites and other adult content while your child is using the device
- Free software that blocks gambling websites
- Customisable – so you can choose how long you want the block to last
- Works on mobile and desktop
- Blocks gambling sites and apps across all your devices – like a digital door slam!
- Works on Windows, Mac, iOS, and Android
- Offers low-cost subscriptions and even free access in some regions through partnerships with gambling support organizations
Heard some of these? They’re about as real as unicorns in a bingo hall.
Positive Play starts with the right info. Understanding the truth about gambling can help you make informed choices – so let’s bust some myths and get the facts!
Some common myths include:
🔹 “If I keep playing, I’ll win back my losses.”
🔹 “Only people with no self-control have gambling problems.”
🔹 “I can stop whenever I want.”
These beliefs aren’t just untrue – they can lead to real problems. Knowing the facts puts you in a better position to play safely and stay in control. With the right info, it’s easier to manage your time, money, and play in a way that works for you.
| ❌ Myth | ✅ Fact | |
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❌ Myth #1: "All online gambling sites are the same." |
✅ Fact: Only some are licensed by the UK Gambling Commission – and that makes a big difference.
Licensed sites have to use independently-tested Random Number Generators for fair play, but unlicensed sites might not
💡 Top tip: Always check for a valid UKGC licence number (you’ll usually find it at the bottom of the site). | |
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❌ Myth #2: "I’m due for a win – my luck has to change!" | ✅ Fact: Every game is random. Past losses don’t increase your chances of winning. There’s no such thing as a "winning streak" or being "due for a win." | |
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❌ Myth #3: "The casino or site is rigged – they don’t let you win!" | ✅ Fact: Licensed operators use Random Number Generators (RNGs) to ensure fair play. Wins and losses are random, and gambling sites are regularly tested for fairness. | |
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❌ Myth #4: "Gambling is a good way to make money." | ✅ Fact: Gambling is entertainment, not a way to earn money. Over time, the operator always has the edge. | |
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❌ Myth #5: "If I keep playing, I’ll win back my losses." | ✅ Fact: Chasing losses is risky behaviour that can lead to bigger losses. Set limits – and stick to them. | |
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❌ Myth #6: "Some people are just lucky all the time." | ✅ Fact: Wins and losses are purely random. No one is lucky all the time. | |
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❌ Myth #7: "Playing multiple games at once increases my chances of winning." | ✅ Fact: Each game is separate – playing more won’t boost your chances. | |
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❌ Myth #8: "Only people with no self-control have gambling problems." | ✅ Fact: Gambling addiction can affect anyone. It’s important to recognise the signs and play responsibly. | |
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❌ Myth #9: "Using a ‘system’ can guarantee a win." | ✅ Fact: No system or strategy can beat chance. Gambling is always unpredictable. | |
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❌ Myth #10: "Free bets or bonuses mean I can’t lose." | ✅ Fact: You can lose with a free bet or bonus. Bonuses come with rules like wagering requirements. Always read the terms and conditions. | |
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❌ Myth #11: "I can stop whenever I want." | ✅ Fact: Many people find stopping harder than they expect. If you’re struggling, seek help and use responsible gambling tools. | |
If things ever feel a bit much, there's always someone to talk to.
These charities offer support and advice if you're worried about your gambling or someone else's.