If your bonus hasn’t landed yet, don’t worry – here are a few things to check:

• Did you deposit the right amount? Some promos have a minimum deposit to trigger the bonus
• Did you deposit and spend during the eligable timeframe? Some promos have a set time period that you need to deposit and or play between to trigger the bonus
• Did you use an eligible payment method? Some methods may not count for certain offers
• Did you spend the right amount on the right game? Some bonuses are tied to specific games or spend amounts
• Did you opt in? Some offers need you to opt in!