Updating your documents is easy – here’s how to do it:

Step 1: Log in using your email address or membership number and password
Step 2: Click on the My Account icon 
Step 3: Head to My Account Details, then tap My Details
Step 4: Choose either Proof of ID or Proof of Address

Step 5: Our secure uploader will pop up – just follow the instructions to upload your docs securely!

If you’re having trouble accessing your account, our Customer Services team is happy to help. Use Live Chat at the bottom of your screen, or fill out the contact form here.