Let’s take a look at the main types of bonuses you might get – so you know exactly what you're playing with!

Pre-Wager Bonuses
A pre-wager bonus is bonus money you get before you meet any wagering requirements. You can use it to play slot games, but you won’t be able to withdraw any cash you win with your bonus until you fulfil specific terms.

Key things to know:

• You get it upfront – as soon as you claim it
• Often has a max bet per spin – for example, if it’s set to 10p per spin, you won’t be able bet more than that per spin
• Wagering required – you’ll need to wager the bonus (or bonus + deposit) a set number of times before you can withdraw any winnings
• You can use it like real money – you can play with your pre-wager bonus just like normal funds, but you can’t withdraw any cash you win with the bonus until all wagering requirements and other conditions are met.
• If you have reached your Loss Limit -  You will be unable to use your bonus

Free Spins
Free spins are exactly what they sound like – a set number of free goes on a slot game!

How free spins work:

1. You get a set number of spins (e.g., 20, 50, or 100)
2. You use them on eligible slot game(s)
3. Any winnings from the free spins are either:
   • Given as bonus money (with wagering requirements)
   • Or as real cash (without wagering requirements – it depends on the offer!)

Key terms to watch for:

• Wagering requirement: How many times you must bet your winnings before withdrawing (e.g., 35x)
• Eligible games: Free spins usually only work on specific slots – it’ll say which ones in the offer or t&cs.
• Expiry time: Free spins usually expire after 24 hours, 7 days, or 30 days – check the small print!
• Max win limit: Some offers cap how much you can win from free spins, (e.g., £100 max)

Bonus tip: Always check the terms before spinning – then go and have fun!

Golden Chips   
Golden Chips (also called Gold Chips or Bonus Chips) are free bets you can use on Live Casino table games – kind of like free spins, but for the card and roulette lovers among us!

You use them on specific Live Casino games. They act like real bets, but don’t cost you any money. 

You can’t withdraw Golden Chips, but you can win real cash with them – and then withdraw that. 

Bear in mind that some table games can have wagering requirements that you must fulfil before you can withdraw your winnings.

How to use Golden Chips:

1. When you’ve got some Golden Chips, go to the Live Casino section
2. Pick a game that accepts Golden Chips
3. Place your bet – you’ll see the option to use your Chips 
4. If you win:
   • You usually keep only the winnings, not the Chip value
     For example: bet £1 Golden Chip on red → win → you get £1 in winnings
     (not £2 like a real-money)
   • You can withdraw your winnings as cash (min withdrawal £5, no wagering on winnings unless stated)!
5. If you lose:
   • The Golden Chip is lost, but hey – you didn’t lose your own money!

Key things to know:

• No cash value: You can’t withdraw Chips as cash.
• Winnings may have wagering requirements: You might need to bet your winnings several times before you can withdraw.
• Eligible games only: Often, you can only use your Chips on specific games (check the offer!)
• Expiry: Chips usually expire within 24–72 hours, so don’t hang about!

Bonus Codes
A bonus code is a special word or phrase you enter to unlock a reward – like a little bingo or slots magic password! Let’s look at the types of bonus codes you could get:

• Free Spins code: Enter the code to get a set number of free spins on a slot game
• No deposit bonus code: Enter the code to get free goes on a game – no deposit needed!

How to use a bonus code:

Step 1: Log In and tap My Account

Step 2: Choose My Bonuses

Step 3: Type your code into the Bonus Code box

Step 4: Hit Enter – and boom, bonus unlocked!

Keep your eyes peeled for bonus codes in emails, promos, or cheeky surprises on site 👀

Bingo Bonus Codes
A Bingo Bonus Code gives you access to a special Buzz Bingo-only offer – think free tickets, bonus cash, or other bingo-tastic treats. But to claim it, you’ll need to enter the code in the Bingo Lobby – not the Bonus Code box!

How to use a bingo bonus code:

Step 1: Log In using your email or membership number and password

Step 2: Tap the ‘Play Bingo’ banner to open the Bingo Lobby

Step 3: Once the lobby loads, tap the Menu icon

Step 4: Select ‘Enter Bonus Code’

Step 5: Enter your code and tap Submit

You’ll get a message letting you know the code’s been accepted – enjoy!

Heads up: If the code is declined, double-check the promo T&Cs to make sure you're eligible and the code hasn’t expired.

Free Tickets
What’s better than bingo? FREE bingo! That’s right – Free Tickets give you bonus entries into select bingo games without spending a penny!

• Use your Free Tickets to play any game with a Free Tickets icon in the game info.
• If you’ve got Free Tickets ready to use, you’ll get a pop-up notification when you enter the bingo room!
• Free Tickets don’t have any wagering requirements.
• Some Free Tickets will show you the option to opt in/accept or opt out/decline. If you opt out, you won’t get the Free Tickets.
• You can’t trigger or win a jackpot with a Free Ticket – but you can still bag regular prizes.
• Some bingo games have cash-only for prizes – if that’s the case, your Free Tickets won’t boost the total prize pot.
• If something goes wonky mid-game, we’ll pop your Free Tickets back into your account.