Both tools are here to help you take a break, but they're designed for different needs.
Time Out | Self Exclusion | |
What is it? | A short-term break from online gambling | A long-term block from online gambling |
How long does it last? | 24 hours to 6 weeks | 6 months to 5 years |
When is it useful? | A Time Out is a short break from gambling – ideal if you just need a bit of space | A Self Exclusion is a longer-term block for when you feel you need a more serious pause |
Which websites does it affect? | buzzbingo.com and buzzcasino.com | buzzbingo.com and buzzcasino.com |
Does it affect club play? | No, you can still go to Buzz Bingo clubs | No, you can still go to Buzz Bingo clubs – but if you’d like to take a break from clubs as well, just call 0808 169 1459, 10am-8pm, and we’ll sort that out for you |
Can I end it early? | No | No |
What happens when it ends? | Your account automatically reopens and you can log in again | Your account doesn’t automatically reopen – you can choose to reopen it if you feel in control of your gambling by contacting us on 0808 169 1459, 10am-8pm |
Can I extend it? | You can “extend” it by starting another Time Out as soon as your current one ends | You can extend it by calling us on 0808 169 1459, 10am-8pm |
Do I still get marketing messages? | No, not during your Time Out | No, all marketing is stopped during Self Exclusion |