What’s the difference between an Online Time Out and Self-Exclusion?

Both tools are here to help you take a break, but they’re designed for different needs.

	Time Out	Self-Exclusion
What is it?	A short-term break from online gambling	A long-term block from online gambling
How long does it last?	24 hours to 6 weeks	6 months to 5 years
When is it useful?	A Time Out is a short break from gambling – ideal if you just need a bit of space	A Self-Exclusion is a longer-term block for when you feel you need a more serious pause
Which websites does it affect?	buzzbingo.com and buzzcasino.com	buzzbingo.com and buzzcasino.com
Does it affect club play?	No, you can still go to Buzz Bingo clubs	No, you can still go to Buzz Bingo Clubs – but if you’d like to take a break from clubs as well, just pop into club and we’ll sort that out for you
Can I end it early?	No	No
What happens when it ends?	Your account automatically reopens and you can log in again	Your account doesn’t automatically reopen – you can choose to reopen it if you feel in control of your gambling by contacting us on 01159 485207, (Monday to Friday, 10am to 6pm, and Saturday to Sunday, 10am to 4pm.)
Can I extend it?	You can “extend” it by starting another Time Out as soon as your current one ends	You can extend it by calling us on 01159 485207 (Monday to Friday, 10am to 6pm, and Saturday to Sunday, 10am to 4pm.)
Do I still get marketing messages?	No, not during your Time Out	No, all marketing is stopped during Self-Exclusion

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