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What's the difference between Operator Deposit Limits and Deposit Limits?

There are two types of Deposit Limits – ones you set yourself, and ones we might set for you. Both are there to help keep gambling safe and affordable.

Player Deposit Limits – You’re in Control

These are limits you choose, so you can control how much you deposit each day, week, or month

🔹How they work:

  • Set by you in your account settings
  • You can lower the limit any time
  • If you raise it, there’s a 24-hour delay before it kicks in (just to give you time to think it over)

✅ Example: You set your own weekly Deposit Limit to £50. This runs from Monday to Sunday, so if you hit your £50 limit on Tuesday, it will reset on the following Monday. If you increase your weekly Deposit Limit to £60, you will need to wait 24 hours from when you requested the change to be able to deposit, and previous deposits since Monday of that week will be included.

Operator Deposit Limits – Set by Buzz to Help Protect You

These are internal controls set by us, based on risk assessments, affordability checks, or regulatory rules.

🔹How they work:

  • Set by the operator, not the player
    • They’re often based on things like:     
      • Player behaviour
      • Spending patterns
      • Source of funds checks
      • Age and vulnerability
    • You won’t be able to remove or increase this limit yourself
    • It might be temporary or permanent, depending on the reason

✅ Example: Let’s say we review your account and decide to set a £250 monthly deposit limit, based on affordability. Even if you try to increase your own limit, you won’t be able to deposit more than £250 in a month.

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